Legal
Privacy Policy
Last updated: May 2026
1. Introduction
FleetFlow ("we," "us," or "our") operates the FleetFlow service. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, and related services (collectively, the "Service").
2. Information we collect
We may collect the following types of information:
- Account and contact data: name, business name, email address, phone number, and other identifiers you provide when you register, join a waitlist, or contact us.
- Operational data: trip, vehicle, client, financial, and document information you or your team enter or import into the Service.
- Technical data: device type, browser, IP address, log events, and cookies or similar technologies used to secure sessions and improve reliability.
3. How we use information
We use information to provide, secure, and improve the Service, including to:
- Authenticate users, process waitlist signups, and communicate with you about the Service.
- Operate product features such as trip tracking, invoicing, receivables, and reporting.
- Monitor performance, prevent abuse, comply with law, and enforce our agreements.
4. Storage and retention
Data may be processed and stored using infrastructure providers (including cloud databases and hosting) located in jurisdictions where those providers operate. We retain information for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our terms.
5. Third parties
We may use trusted vendors for hosting, email delivery, analytics, authentication, and customer support. These providers may process data on our behalf under contractual safeguards. We do not sell your personal information.
6. Security
We implement reasonable administrative, technical, and organizational measures designed to protect information. No system is completely secure; you should protect your account credentials and notify us of any suspected unauthorized access.
7. Your choices
Where applicable, you may request access, correction, or deletion of certain personal information, or object to certain processing, subject to legal limits. Contact us using the details below. We may need to verify your request.
8. Children
The Service is not intended for children, and we do not knowingly collect personal information from children.
9. International users
If you access the Service from outside India, you understand that your information may be processed in India and other locations where we or our providers operate.
10. Changes
We may update this Privacy Policy from time to time. The "Last updated" date will change when we post updates. Material changes may be communicated through the Service or by email where appropriate.
11. Contact
Questions about this policy: contact@fleetflowapp.in